Implementation of Weight Discrepancy Surcharge (Asia Europe Trade – West Bound only)

Dear Valued Customer, 

Please be advised that Ocean Network Express (ONE) will implement a penalty fee that is to be levied in the event of misdeclaration of cargo details at time of booking.
The penalty fee shall apply in, including but not limited to, the following circumstance:
Misdeclaration of cargo details at time of booking submission is detected, specifically, including but not limited to, cargo weight, which deviates more than +/- 3TON/TEU from the original booking instruction and Verified Gross Mass (VGM) documentation.
 
The Weight Discrepancy Charge (WDS) of USD 2,000 per container will be applicable from July 1st, 2022 (booking receipt date).
The implementation of this misdeclaration penalty will support the operational safety for everyone in the cargo handling network, both on shore and aboard ship. The penalty fee also safeguards the commercial integrity of our agreements with all our customers. 
 

To prevent the incursion of any misdeclaration fees, please ensure that you establish, check, and submit the correct cargo details at time of booking.
Please contact your ONE sales or customer service representatives for additional information or to resolve any questions you may have.  
 
Yours faithfully, 
Ocean Network Express Pte. Ltd